Effective date: August 18, 2026
NomLekk Inc currently ships to valid addresses within the United States. The following terms explain our standard order processing, delivery, return, and refund procedures.
Order Processing
Orders are normally processed within 1–2 business days, Monday through Friday, excluding U.S. federal holidays. Orders placed after business hours, on weekends, or on holidays begin processing on the next business day. High-volume periods, severe weather, carrier disruptions, or address verification may add processing time.
Shipping Rates and Delivery Estimates
- Standard Shipping: $4.99 for orders below $50.
- Free Standard Shipping: Available on qualifying merchandise subtotals of $50 or more after discounts and before tax.
- Estimated Delivery: Usually 3–7 business days after the order ships.
Delivery dates are estimates, not guarantees. Shipping charges, available services, and applicable taxes are shown during checkout before payment.
Tracking and Address Accuracy
When tracking is available, we will email tracking information after shipment. Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs correction. We cannot guarantee changes after an order enters fulfillment and may charge reasonable reshipping costs for packages returned because of an incorrect or incomplete address.
Lost, Delayed, or Delivered Packages
If tracking has not updated for several business days or a shipment appears lost, contact order@nomlekk.com. We may ask you to confirm the delivery address and complete any carrier claim steps. A package marked delivered should be checked with household members, neighbors, property staff, and the carrier before contacting us.
Returns
Eligible products may be returned within 30 days after confirmed delivery. Items must be unused, unopened, undamaged, and in their original packaging with proof of purchase. Contact order@nomlekk.com before sending any return so we can provide instructions and determine eligibility.
For health, hygiene, and safety reasons, opened or used personal-care, sunscreen, insect-repellent, chemical, or consumable products are not eligible for return unless they arrived damaged, defective, or incorrect. Items marked final sale are not returnable where permitted by law.
Return Shipping
Customers are responsible for return shipping costs for discretionary returns. Original shipping charges are non-refundable. If we sent an incorrect item or the product arrived damaged or defective, NomLekk will provide an appropriate resolution and cover reasonable return costs when a return is required.
Damaged, Defective, or Incorrect Orders
Contact us within 7 days of delivery with your order number and clear photos of the product, packaging, shipping label, and issue. Keep all packaging until the claim is resolved. We will review the information and provide replacement, refund, or other appropriate assistance.
Refunds
Approved refunds are issued to the original payment method after the return is received and inspected. Please allow 5–10 business days after processing for the financial institution to post the credit. We may reduce a refund when returned merchandise is incomplete, used, damaged after delivery, or not in its original condition.
Cancellations
We will try to honor cancellation requests received before fulfillment begins. Once an order has shipped, it must follow the return process above.
Contact
NomLekk Inc
14 S Ohio Ave
Wellston, OH 45692
United States
Email: order@nomlekk.com
Phone: +1 (740) 710-1216